中国机械工程学会生产工程分会知识服务平台

期刊


ISSN0954-4127
刊名Total Quality Management
参考译名全面质量管理
收藏年代1999～2003

关联期刊参考译名收藏年代
Total Quality Management & Business Excellence全面质量管理与商务优势2003～2024


全部

1999 2000 2001 2002 2003

2002, vol.13, no.1 2002, vol.13, no.2 2002, vol.13, no.3 2002, vol.13, no.4 2002, vol.13, no.5 2002, vol.13, no.6
2002, vol.13, no.7 2002, vol.13, no.8

题名作者出版年年卷期
A probabilistic approach to measure hotel service qualityP. Erto; A. Vanacore20022002, vol.13, no.2
An analysis of quality costs in Australian manufacturing firmsPurnendu Mandal; Kamlesh Shah20022002, vol.13, no.2
Creating a regional learning environment for accelerating company development and growthAmrik S. Sohal; Michael Morrison; Trevor Pratt20022002, vol.13, no.2
The strategic function of quality in the management of innovationB. A. G. Bossink20022002, vol.13, no.2
Quality management in US higher educationDelvin Grant; Erhan Mergen; Stanley Widrick20022002, vol.13, no.2
ISO 9000 certification: the financial performance implicationsVictor B. Wayhan; Elias T. Kirche; Basheer M. Khumawala20022002, vol.13, no.2
Widening the six sigma concept: an approach to improve organizational learningHakan Wiklund; Pia Sandvik Wiklund20022002, vol.13, no.2
An empirical assessment and application of SERVQUAL in a Mainland Chinese department storeXiande Zhao; Changhong Bai; Y. V. Hui20022002, vol.13, no.2
Comparison of the 14 deadly diseases and the business excellence modelAdrian Hughes; David N. Halsall20022002, vol.13, no.2
A study an the cognitive and affective components of service qualityHung-Chang Chiu20022002, vol.13, no.2



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