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期刊
ISSN
1478-3363
刊名
Total Quality Management & Business Excellence
参考译名
全面质量管理与商务优势
收藏年代
2003~2024
关联期刊
参考译名
收藏年代
Total Quality Management
全面质量管理
1999~2003
全部
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2010, vol.21, no.1
2010, vol.21, no.11
2010, vol.21, no.12
2010, vol.21, no.2
2010, vol.21, no.3
2010, vol.21, no.4
2010, vol.21, no.5/6
2010, vol.21, no.7/8
2010, vol.21, no.9/10
题名
作者
出版年
年卷期
Self-assessment for measuring business excellence: The MUSABE method
Yannis Politis; Yannis Siskos
2010
2010, vol.21, no.11
The impact of customer relationship management through implementation of information systems
Edward C. S. Ku
2010
2010, vol.21, no.11
Stakeholder perspective on urban transport system service quality
Shu-Mei Wang; Cheng-Min Feng; Cheng-Hsien Hsieh
2010
2010, vol.21, no.11
Exploring TQM-Innovation relationship in continuing education: A system architecture and propositions
Shu-Hsien Liao; Wen-Jung Chang; Chi-Chuan Wu
2010
2010, vol.21, no.11
Factors driving website success - the key role of Internet customisation and the influence of website design quality and Internet marketing strategy
Wei-Shang Fan; Ming-Chun Tsai
2010
2010, vol.21, no.11
Customer service quality improvement in the public sector through the Internet
Sung Ho Ha; Min Jung Lee
2010
2010, vol.21, no.11
Testing the criticality of HR-TQM factors in the Malaysian higher education context
Noor Azman Ali; Fauziah Mahat; Mohamed Zairi
2010
2010, vol.21, no.11
C-Kano model: a novel approach for discovering attractive quality elements
Long-Sheng Chen; Cheng-Hsiang Liu; Chun-Chin Hsu; Chin-Sen Lin
2010
2010, vol.21, no.11
A framework for quality dimensions of knowledge management systems
Mohammad Saleh Owlia
2010
2010, vol.21, no.11
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