中国机械工程学会生产工程分会知识服务平台

期刊


ISSN1478-3363
刊名Total Quality Management & Business Excellence
参考译名全面质量管理与商务优势
收藏年代2003～2024

关联期刊参考译名收藏年代
Total Quality Management全面质量管理1999～2003


全部

2003 2004 2005 2006 2007 2008
2009 2010 2011 2012 2013 2014
2015 2016 2017 2018 2019 2020
2021 2022 2023 2024

2011, vol.22, no.1 2011, vol.22, no.11/12 2011, vol.22, no.2 2011, vol.22, no.3 2011, vol.22, no.4 2011, vol.22, no.5
2011, vol.22, no.6 2011, vol.22, no.7 2011, vol.22, no.8 2011, vol.22, no.9/10

题名作者出版年年卷期
Applying the Kano model and QFD to explore customers' brand contacts in the hotel business: A study of a hot spring hotelKuo-Chien Chang; Mu-Chen Chen20112011, vol.22, no.1
The power of intangibles in high-profitability firmsJose Cabanelas Omil; Pablo Cabanelas Lorenzo; Antonio Vaamonde Liste20112011, vol.22, no.1
Perceived service quality and self-concept influences on consumer attitude and purchase process: A comparison between physical and internet channelsShwu-Ing Wu; Hsiu-Ju Chan20112011, vol.22, no.1
On the science of management with measurementParvesh K. Chopra; Gopal K. Kanji20112011, vol.22, no.1
Identification of customer delight for quality attributes and its applicationsChing-Chow Yang20112011, vol.22, no.1
Understanding e-learning service quality of a commercial bank by using Kano's modelLing-Hsiu Chen; Ying-Feng Kuo20112011, vol.22, no.1
Prioritisation of the determinants of customer satisfaction: A simultaneous equation approach in ordinal endogenous set-upIndranil Mukhopadhyay; Souvik Kumar Bandyopadhyay; Aditya Chatterjee20112011, vol.22, no.1



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