中国机械工程学会生产工程分会知识服务平台

期刊


ISSN1478-3363
刊名Total Quality Management & Business Excellence
参考译名全面质量管理与商务优势
收藏年代2003～2024

关联期刊参考译名收藏年代
Total Quality Management全面质量管理1999～2003


全部

2003 2004 2005 2006 2007 2008
2009 2010 2011 2012 2013 2014
2015 2016 2017 2018 2019 2020
2021 2022 2023 2024

2015, vol.26, no.1/2 2015, vol.26, no.11/12 2015, vol.26, no.3/4 2015, vol.26, no.5/6 2015, vol.26, no.7/8 2015, vol.26, no.9/10

题名作者出版年年卷期
Integrated management systems towards sustainable and socially responsible organisationMezinska, Iveta; Lapina, Inga; Mazais, Janis20152015, vol.26, no.5/6
Constructing innovative service quality for department storesChen, Ming-Kuen; Lin, Yen-Ling; Chen, I-Wen20152015, vol.26, no.5/6
The use of quality management systems, tools, and techniques in ISO 9001:2008 certified companies with multidimensional statistics: the Greek caseIsmyrlis, Vasileios; Moschidis, Odysseas20152015, vol.26, no.5/6
Exploring the service management standard ISO 20000Cots, Santi; Casadesus, Marti20152015, vol.26, no.5/6
Developing and validating a hierarchical model of service quality of retail banksHossain, Mohammad Alamgir; Dwivedi, Yogesh K.; Naseem, Sarah Binte20152015, vol.26, no.5/6
Internet-banking customer analysis based on perceptions of service quality in TaiwanLiang, Chih-Chin; Wu Pei-Ching20152015, vol.26, no.5/6
A dual quality function deployment approach for benchmarking service qualityPark, Hyojin; Geum, Youngjung; Park, Yongtae20152015, vol.26, no.5/6
Effects of clinical pathway implementation on medical quality and patient satisfactionYeh, Tsu-Ming; Pai, Fan-Yun; Huang, Kai-I20152015, vol.26, no.5/6
Research on product quality control in Chinese online shopping: based on the uncertainty mitigating factors of product qualityLi, Bo; Wen, Decheng; Shi, Xiaodan20152015, vol.26, no.5/6
Understanding social capital, team learning, members' e-loyalty and knowledge sharing in virtual communitiesYao, Chen-Yen; Tsai, Chin-Chung; Fang, Yen-Chiang20152015, vol.26, no.5/6
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