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期刊
ISSN
1478-3363
刊名
Total Quality Management & Business Excellence
参考译名
全面质量管理与商务优势
收藏年代
2003~2024
关联期刊
参考译名
收藏年代
Total Quality Management
全面质量管理
1999~2003
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2020, vol.31, no.1/2
2020, vol.31, no.11/12
2020, vol.31, no.13/14
2020, vol.31, no.15/16
2020, vol.31, no.3/4
2020, vol.31, no.5/6
2020, vol.31, no.7/8
2020, vol.31, no.9/10
题名
作者
出版年
年卷期
Factors associated with the impact of implementing quality management systems at schools: a multilevel analysis
Rodriguez-Mantilla, Jesus Miguel; Fernandez-Cruz, Francisco Jose; Fernandez-Diaz, Ma Jose
2020
2020, vol.31, no.13/14
Assessment of hospital service quality parameters from patient, doctor and employees' perspectives
Singh, Ajwinder; Kaur, Navdeep; Prasher, Ajay
2020
2020, vol.31, no.13/14
Work-performance and internalisation of ISO 9000 standards: A shop-floor workers perspective
Bello-Pintado, Alejandro; Heras-Saizarbitoria, Inaki; Merino-Diaz-de-Cerio, Javier
2020
2020, vol.31, no.13/14
Assessment of student satisfaction model: evidence of Western Balkans
Rodic Lukic, Vesna; Lukic, Nemanja
2020
2020, vol.31, no.13/14
Barriers to effectively implementing continuous improvement in Spanish firms
Sanchez-Ruiz, Lidia; Gomez-Lopez, Raquel; Blanco, Beatriz
2020
2020, vol.31, no.13/14
Development of engineering education service quality model from faculty perspective
Lakal, Narendra; Joshi, Kanchan; Jain, Karuna
2020
2020, vol.31, no.13/14
Measuring social media brand community success: the roles of media capability and organisational support
Chang, Chun-Ming; Hsu, Meng-Hsiang; Huang, Echo; Yang, Ya-Hui
2020
2020, vol.31, no.13/14
An integrated fuzzy MICMAC with a revised IPA approach to explore service quality improvement
Chen, Jih Kuang
2020
2020, vol.31, no.13/14
Using fuzzy cost-time profile for effective implementation of lean programmes; SAIPA automotive manufacturer, case study
Keykavoussi, Ashkan; Ebrahimi, Ahmad
2020
2020, vol.31, no.13/14
Senior leadership, customer orientation, and service firm performance: the mediator role of process management
Zhang, Han; Kang, Fei; Hu, Sai-quan
2020
2020, vol.31, no.13/14
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